Extract from Investors in People Assessment Report - December, 2009.

Investors In People

Learning, Development and People Strategies

Expectations of Managers, team Leaders and Cell Leaders is documented so that everyone is clear on what they are required to do in their roles and the workforce are clear on what they can expect from their Leaders/Managers and what the business wants from them.

Leadership and Management Effectiveness

There is a high level of commitment demonstrated through being available, being seen to take actions and being part of the team, that shows evidence of direction, support, encouragement, work ethic, passion and beliefs in the products, vision and values.

The company has a core of high-performers within the workforce, with good results on quality, technical competence and excellence in terms of delivering a caring and high quality experience for customers.

Key Strengths

Business Strategy

There is a robust, comprehensive and integrated approach to continuous improvement by the dedicated use for systems and process reviews that are at the heart of the business.

KPIs are used that have relevance to the business and inform performance, influence improvements and are seen as driving up quality in every aspect of the business and at every level.

Continuous Improvement

This is a key strength for the business and they are proud of what they have introduced and how it gets used. There is a strong emphasis on performance management and evaluation of return on investment (be it through people, production techniques, technical competence or through winning new business or repeat business).

Conclusion

It was a pleasure to see such vision, commitment and belief in a Sector that has struggled for a number of years to survive and I would like to thank everyone involved in the review for their honesty and time given to helping to demonstrate again that Weltonhurst Limited are a true Investor in People organisation.

My sincere congratulations on this achievement and best wishes for your continued success to realise your future objectives.